Privacy Policy

Privacy Statement 

Effective date: January 1, 2026

This Privacy Policy describes how Phoenix Rising Plumbing (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, request a quote, book a service, or otherwise interact with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information you provide directly

When you fill out our contact form, request a quote, or book a service appointment online, we may collect:

• Your name

• Email address

• Phone number

• Service address or property location

• Details about the plumbing service you are requesting, including preferred dates and times

• Any additional information you choose to include in a message

Information collected automatically

When you visit our website, we and our analytics providers automatically collect certain information through cookies and similar technologies, including:

• Your IP address and general geographic location

• Browser type and device information

• Pages you view, links you click, and the dates and times of your visits

• The website or source that referred you to us

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes

• Schedule, confirm, and perform plumbing services you request

• Communicate with you about appointments, service updates, and follow-ups

• Send you administrative information such as confirmations and receipts

• Understand how visitors use our website so we can improve it

• Maintain the security of our website and prevent fraud

• Comply with legal obligations and enforce our terms

With your consent, we may also send you promotional messages or special offers. You can opt out at any time by following the unsubscribe instructions in our messages or by contacting us at hello@phoenixrisingplumbing.com.

3. Cookies and Analytics

Our website uses cookies and similar technologies to operate the site and to understand how it is used. Cookies are small text files stored on your device. We use them to remember your preferences, keep the site functioning, and gather analytics.

We use Google Analytics to help us measure and analyze website traffic. These providers may set their own cookies and process information according to their own privacy policies. For more information about how Google uses data, visit https://policies.google.com/privacy.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of our website function.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who perform functions on our behalf, such as website hosting, online scheduling, analytics, and email delivery

• Professional advisors such as accountants and lawyers, where necessary

• Government authorities or other parties when required by law, to respond to legal process, or to protect our rights, property, or safety, or that of others

• A successor entity in connection with a merger, acquisition, or sale of assets

We require our service providers to handle your information consistently with this policy and to use it only for the services they provide to us. SMS consent is not shared with third parties. Your mobile number and your consent to receive text messages are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.

5. Data Retention

We keep your personal information for as long as needed to provide our services, maintain business and accounting records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You have choices about your information:

• Access and correction: You may request a copy of the personal information we hold about you, or ask us to correct it.

• Deletion: You may ask us to delete your personal information, subject to legal and business retention requirements.

• Marketing opt-out: You may opt out of promotional communications at any time.

To exercise any of these rights, contact us at hello@phoenixrisingplumbing.com or 602-541-1546. Depending on where you live, additional privacy rights may apply to you under your local laws.

8. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Third-Party Links

Our website may contain links to other websites that we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Phoenix Rising Plumbing

3050 S Country Club Dr, Ste 22, Mesa, AZ 85210

Email: hello@phoenixrisingplumbing.com

Phone: 602-541-1546